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Training
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 In ASA
we believe that training must be enjoyable as well as effective and, with these aims in
mind, we adopt a flexible approach enabling all of the topics listed to be delivered
either as short individual workshops or combined to form longer programmes targeting
specific organisational needs.
Workshops are highly interactive using a wide range of media and participants are
encouraged to share their knowledge and experience. Practical exercises and case studies
are features of the training since it is our belief that these re-enforce the learning
process.
Training with ASA not only imparts the knowledge and skills in the topics being covered,
but also helps to develop Time Management, Team Working, Problem Solving and Presentation
abilities.
We also place a high emphasis on measuring the
Return On Investment in training and, as well as obtaining feedback at the end of each
programme, we will work with your organisation to conduct a post training evaluation three
months after the event. This will include writing to trainees and their line managers
asking for specific examples of improvements in performance or methods that can be
attributed directly to the training programme.
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Client Feedback
Following open courses in Competency Based Interviewing and Appraisal Training in Bahrain: |
 ASA has great experience and
excellent techniques to deliver the programme. |
Khadijah Garashi - HR Manager - Batelco
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| With her wonderful presentation skills,
Angela has enhanced my knowledge and she has achieved programme objectives. |
| Adel A. Al-Malik - Chief Accountant - GPIC |
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Training Topics |
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Problem Solving and Decision Making |
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Analysing the Problem and Making Informed Decisions |
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Creative Problem Solving |
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Group Problem Solving |
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Success through People |
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Effective Leadership |
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The Functions of Management |
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Setting Strategic and Performance Objectives |
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Understanding Motivation Factors |
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Delegation |
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Team Building |
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Performance Management |
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Performance Appraisal |
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Competency Based Interviewing |
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Advanced Selection Techniques |
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Assessor Skills |
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Counselling Skills |
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Handling Disciplinary Procedures and Interviews |
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Coaching and Mentoring |
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Communication Skills |
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Successful Presentations |
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Conducting Effective Meetings |
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Negotiation Techniques |
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Assertive Communication |
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Internal Communications |
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Customer Care |
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Quality and Customer Care |
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The Internal Customer Chain |
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Telephone Techniques |
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